What to expect from a Verbrio project.
Clear answers about what we can fix, how a project works, what it costs and how we handle your data.
Is Verbrio right for us?
What does Verbrio actually do?
We remove repetitive work around orders, quotes, supplier files, invoices, email and your business software. We work out what should change, build it around the systems you already use and keep people involved where judgement is needed. We also reconstruct missing historical records and evidence for audits or reporting.
Who is this for?
Established wholesalers, importers, distributors and other product businesses where people still copy, check or chase information between email, Excel, WhatsApp and business software. It suits teams losing time, sales or control because admin grows with the business. Historical records reconstruction is for businesses with missing records needed for an audit, reconciliation or report.
Is this software we buy, or a service you deliver?
A service. We understand the process, decide what should change and deliver it working around the systems you already use. You are not buying another platform to configure or a block of developer hours. Reconstruction gives you clean, traceable records with organised source material.
Do we need an ERP, or new software?
No. We work with the ERP, accounting, inventory and e-commerce tools you already use. If part of the work still runs through email, Excel, WhatsApp or manual checks, we can assess it. We only propose new software or connections if the process needs them.
What is agreed before we start?
Before work starts, you know what we will deliver, what you need to provide, how we will test the result, the fixed price and the delivery plan.
Can we start with one process and expand later?
Yes. Start with one process that is causing a clear problem. Once it works, you can choose another fixed-price project or, if you have an ongoing list of improvements, a Verbrio Partnership. Reconstruction can also remain a standalone project.
Orders, files and records
What kinds of documents do you handle?
Examples include supplier invoices, price files, customer orders, delivery notes, purchase orders and contracts. We review representative files to agree what your project can handle, including scans and inconsistent formats.
Which processes have you already automated?
Delivered work includes B2B quotes, approvals and invoicing, marketplace orders through to fulfilment, and inbound email processing. The customer stories show the work and results for each project.
What happens when a document is unclear or incomplete?
We agree which checks and exceptions need a person. In the supplier-import example, you review the extracted details and approve the rows before they update stock. Reconstruction includes manual review of exceptions and identified gaps.
How is reconstruction different from automation?
Automation handles new documents to keep recurring work moving. Historical records reconstruction uses old files and system data to rebuild what happened, with links to the sources and clearly identified gaps.
Starting a project
How does a project run?
You show us one problem. We agree the outcome, scope and fixed price, build the agreed process, test it with real examples and put the process into use. An assessment is only needed when the problem or source material is not yet clear enough to quote.
Do we need to know exactly what to automate?
No. If the problem is clear, we scope and quote the implementation directly. If you know manual work is causing problems but not where to start, the optional €1,500 Automation Assessment finds the best first process. We credit it in full if you continue with the recommended implementation.
Is the Automation Assessment on-site or remote?
For customers in the Netherlands, we normally visit your business for up to about four hours. We prepare beforehand using your examples, documents and system information. Outside the Netherlands, we normally run the assessment remotely through calls, screen sharing and representative data.
What do you need from us?
A practical example, representative documents or data, and someone who understands the rules or history. Tell us about any deadline. We agree a route for sharing files before you send them.
Who will we be talking to?
Tamsyn Dodds and Niko Lubbe take the first conversation themselves and reply within 12 business hours.
How long does a project take?
There is no standard timeline. Before you commit, we agree a delivery plan. Good examples and access to your systems keep the work moving. Unclear source material, complex connections or extensive manual review add time.
Pricing and ongoing work
What does a project cost?
If the problem is clear, fixed-price automation starts at €2,500 for a Workflow Launch. A Tailored Workflow is €10,000, and a Complex Implementation starts at €20,000. If you do not know where to start, the optional Automation Assessment is €1,500 and is credited in full if you continue with the recommended implementation.
What does it cost to keep it running?
Automation we deliver runs on the Verbrio Platform, at €350 a month or €3,360 a year. The Platform covers hosting, processing, monitoring, maintenance, bug fixes and normal integration support, within fair use. New workflows or major changes need a fixed project or Partnership. Standalone software without Verbrio infrastructure has no mandatory monthly fee.
How does a Verbrio Partnership work?
A Partnership gives you reserved Verbrio capacity for an ongoing list of new automation work and improvements. It starts at €2,500 per month, is billed monthly in advance and can be cancelled with 30 days' notice. Unused capacity does not roll over. The Platform is included while the Partnership is active.
How is historical reconstruction priced?
A Reconstruction Assessment is €1,500 when we need to review source material before quoting, and is credited in full if you continue. Fixed-price reconstruction starts at €7,500, substantial projects typically cost €10,000 to €15,000, and complex reconstruction starts at €20,000. We price the result, not the number of pages.
Do you charge per page or document?
No. You receive a fixed price for the agreed outcome. The amount and quality of the source material, matching difficulty, missing information, manual review, urgency and risk affect the quote. Page count is a cost input, not a public price per page.
Data handling and support
Where are our documents held?
For Verbrio-hosted delivery, production compute and database run on Scaleway in Paris. External document-processing providers are described separately on Security. Customer-hosted delivery is assessed per project.
Who can access our documents?
Organisation membership and role permissions govern access. We agree who needs access and what connected tools may do for your project. Data and connection credentials are encrypted in transit and at rest.
What do we get in writing?
We agree the project scope and data-handling arrangements, including any applicable DPA, providers and return or deletion of records. The linked legal documents are review drafts, not executed project agreements.
Who do we contact once we are live?
For questions about an existing setup, our support team is at [email protected]. Service levels are agreed per contract.
Tell us what you need to change.
Bring a process that needs to run better, or a question your historical records cannot answer. We will discuss what the work would involve.
- New enquiries
- [email protected]
- Already working with us
- [email protected]
