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Customer stories

The work we delivered. What changed for the customer.

Historical records rebuilt, wholesale processes connected and orders moved through fulfilment. These stories show the problem, the work we did and the result the customer could use.

01Historical reconstruction02Wholesale operations03Order fulfilment04Putting experience to work
01 / Historical reconstructionDutch wholesale business
Historical data & evidence reconstruction

Five years of trading. Evidence their systems could not produce.

A Dutch wholesaler needed to account for five years of Thuiskopie levies, but their systems could not produce the trading history.

We extracted information from roughly 8,000 documents, matched related transactions and reviewed every exception by hand.

The customer took the resulting evidence file to their lawyer, with records linked to their sources and unresolved gaps clearly marked.

Explore data & evidence reconstruction
Historical archive
Scanned paperworkPaper records, made searchable
Transaction exportsData from different systems
Invoices & supporting recordsThe detail behind each transaction
Extract · match · review
A traceable evidence packageStructured records, linked to their sources
Matched recordsVisible gapsHuman review

Illustration of the delivered process

5 yearsHistorical evidence reconstructed
~8,000Documents in this project
What the work delivered

Records their adviser could check against the original sources.

Thuiskopie is one application of this service. We reconstruct records and evidence, without providing legal advice, accounting assurance or a guaranteed audit or dispute outcome.
02 / Wholesale operationsDutch wholesale business

From a supplier file to goods ready to sell.

The same wholesaler hired us for a separate automation project: supplier files had to be read, matched to products and retyped before stock could be offered to customers.

A real supplier import

A supplier file becomes stock your customers can order.

The recording shows supplier data being extracted, reviewed and approved into stock. We build the wider process around it, so customers can see availability and request orders.

Verbrio software, sample data
  • Lines extracted from the document
    Lines extracted from the document
  • Reviewed, waiting for approval
    Reviewed, waiting for approval
  • Stock added
    Stock added

Checked by the buyer. Available to the customer.

We implemented supplier import with buyer review and approval before stock changes. Customers can then see availability and request quotes, with invoicing and stock updates connected to the same records.

Delivered in this implementation
Supplier import with human approval
Inventory across multiple warehouses
B2B availability and quotation requests
Connected quotation and invoicing workflow
03 / Order fulfilmentDutch device retailer
Orders waiting to be shipped

A backlog cleared. A faster fulfilment process.

Refurbed orders were piling up at a Dutch device retailer. We implemented one queue for their team to pick, pack, invoice and confirm orders, oldest first.

The backlog event400+

orders cleared in 24 hours

The retailer's own team cleared the backlog through the picking and fulfilment process we implemented.

The ongoing workflow
Up to
60%

faster fulfilment

Measured in the same operation, handling roughly 2,000 to 4,000 orders per month.

OrderFulfilmentShipmentInvoice & update

The backlog clearance and ongoing fulfilment comparison are separate observations from this customer's project.

04 / Putting experience to workAnother Dutch device retailer
Existing software, another implementation

A head start on the next project.

A second retailer adopted the same core fulfilment capability and continues to use it.

Reusable document handling, records and exception queues give us a head start on delivery.

We still review each customer's systems, documents and rules, then configure, adapt or build the process they need.

See how we work
Existing Verbrio software

Experience we build on.

Document processingHuman reviewInventory & recordsWorkflow operations
Fitted to the businessIts systems. Its documents. Its rules.
We no longer lose time translating every buyer message by hand.

OzanElektro EU

Discuss a similar project

Work waiting.
Records missing.

Bring the process your team wants to automate or the historical question it needs to answer. We'll discuss what a project could deliver.

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